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TimeSmart Individual Online or Live Program

For the convenience of Small Business owners and teams, new or regionally based team members, consultants and independent contractors.


TimeSmart is a digital productivity program designed to gain the best return on investment of our most valuable resource – TIME. This is done through the combination of essential digital productivity skills and the dynamic use of MS Office 365 technology. Participants are encouraged to challenge their work practices and to engage in the strategic use of technology.


TimeSmart ONLINE Individual program sessions are conducted as follows –

  • 2 x 2-hour online productivity coaching sessions over 2 consecutive days
  • 1-hour online follow-up session 2 weeks after the initial sessions.


TimeSmart LIVE where individuals can join a TimeSmart public workshop in the Brisbane CBD as follows –

  • 4-hour interactive workshop combining hands-on technical experience with proven productivity and time management processes
  • 1-hour online individual coaching session 2 weeks after initial workshop.


Small Business owners and teams, new or regionally based team members and independent contractors.


All Online individual coaching program sessions take place via MS Teams or Zoom.

Live TimeSmart public workshops are conducted in the Brisbane CBD. Social distancing rules apply in our workshops


  • Effective deployment of technology to achieve strong action
  • Create a visible, dynamic and central hybrid workflow. Work on anything, anywhere – seamless!
  • Embrace an integrated email strategy to significantly reduce wasted time – liberation!
  • Clear visibility of all work to achieve effective planning and prioritisation in real-time
  • Engage in a consistent delegation and collaboration process designed for hybrid working
  • See how effective workflow control reduces stress, burnout and ‘Tech Fatigue’
  • Enjoy a rigorous completion process which creates motivation and momentum – celebrate success!

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    Brisbane CBD Public Workshop Dates

    • Wednesday, August 17th, 2022
    • Wednesday, September 14th, 2022
    • Wednesday, October 12th, 2022
    Registration is 8:45 am and concludes at 1:00 pm
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Duration: Individual Online – 5 hours | Public Program – 5 hours

Program Content and Structure

TimeSmart Digital Productivity Program content and structure is designed to share how to self-manage workflows to achieve results both as individuals and within teams.

Phase 1 – TimeSmart Digital Productivity Online
Sessions or Public Workshop

Unit 1 – TimeSmart Core Planning Processes

During this unit participants will gain a clear understanding of the key planning processes and how they link together as a digital productivity platform. TimeSmart processes are:

  • Value Matrix – an effective work filtering model linked to results and outcomes. Applying this value analysis ensures the best return on investment of time
  • Proactive Planning – the ability to manage a visible, dynamic workflow where work is complex, fluid and constantly changing to make good prioritisation decisions consistently
  • Real-time Prioritisation – traditional time management methods require chunks of time to organise work. TimeSmart prioritisation is real-time not lag time creating a visible workflow plan which eliminates the constant double handling of work
  • Dynamic Workflow – provides focus and flexibility in the hybrid work model. Builds resilience to manage constant change through rapid recall of workflow, it is easy move in and out of the plan
  • Visible Workflow – clear understanding of why a centralised visible, dynamic and flexible task flow applied through technology consistently contributes to actual results and outcomes
  • Managing Mind Clutter – mental stress is caused by clutter in our brains. TimeSmart shows how digital productivity processes deliver rapid retrieval of information and creates valuable thinking time.

Unit 2 – TimeSmart Technology Set-up

At the conclusion of this unit participants will have hands-on experience in making key set-up changes to MS Office 365 technology creating a central strategic planning tool.

As TimeSmart is hands-on participants are encouraged to work on their on their own MS Office 365 profiles in the workshop or online, ideally to learn while doing.

Unit 3 – TimeSmart Flexible Workflow

At the conclusion of this unit the participants will have the ability to a apply a rigorous, agile flexible task planning process to manage the constantly changing work demands.

  • Effectively use the 4D Value Matrix planning process to drive execution of the most important work across the team
  • Encourage an environment of completion by being focused on results and outcomes. This develops a strong awareness of action and accountability
  • Achieve a high level of workflow visibility and transparency to build trust and shared outcomes. Be able to communicate clearly, constantly changing priorities.

Unit 4 – TimeSmart Email Management

At the conclusion of this unit participants will have a clear understanding of a one-touch integrated email management process to effectively prioritise and manage e-communications.

  • Consistently work with an empty inbox, sent items, strong folder structure and task flow. Create a circular email workflow process to manage all four components of email activity
  • Significantly reduce the time wasted managing and massaging email by having a rapid retrieval process and strong focus on action generated from email
  • Apply technology functionality to speed up the processing of email. Review the integration of the TimeSmart planning process with all hand-held devices.

Unit 5 – TimeSmart Pulling It Together

This unit will demonstrate how TimeSmart is a combination of integrated digital productivity processes to manage work from all sources to create a visible, centralised and dynamic workflow.

Initial Online Sessions or Workshop Conclusion

Learning has no value unless applied. Participants will develop an implementation plan to ensure the successful application in the work environment. The workshop is supported by a comprehensive workbook which is used in both the workshop and individual online productivity coaching sessions.

Phase 2 – TimeSmart Individual Online Coaching Session

Two weeks after the initial online session or workshop each participant will receive a 1-hour online individual productivity coaching session to customise the TimeSmart planning processes and use of technology for each role.

These personal coaching sessions are a great way to increase the value received after attending the initial TimeSmart workshop or online sessions. Our Phase 2 Online individual coaching sessions have over 90% attendance rate.

TimeSmart Review

A review discussion to assist with what is working and challenges that may have occurred between the workshop and coaching sessions. This is extremely helpful to participants who are using other packages such as CRM, Accounting and DMS Software systems.

In this productivity coaching session, we discuss skills and competencies required for effective communication, delegation, and collaboration.

TimeSmart Communication

Covid-19 has severely impacted effective communication, many conversations have become transactional and not interactional.

TimeSmart digital productivity processes are –

  • Designed to improve the effectiveness of communication, the skill of a good communicator is to be understood
  • Choose communication tools wisely to build relationships and achieve outcomes
  • Develop the ability to manage work in a multi-communication environment where relationships are critical to results.

TimeSmart Delegation and Collaboration

In an environment of rising expectations and fierce competition, good skills in working with and through other people are vitally important.

At the conclusion of this unit participants will know how to develop a consistent process to give and receive work in a dynamic environment.

  • Use a consistent delegation and collaboration process to empower teams to have more control over their work
  • Understand how TimeSmart delegation becomes a proactive tool to develop the skills of team members in real-time
  • Implement a best practice protocol to optimise resource management within teams to achieve effective results.
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